https://community.ee.co.uk/t5/EE-app-and-website/Re-Can-t-login/m-p/1598077#M67698 <P>Im having the same issue. It accepts my email. Accepts my password then makes me pick a new passcode again then says there is an error. I have delted the app and reloaded. And cleared caches and arill wont let me in on my app or the website. This is causing iasues as i cant send fata to my autiaric daughter&nbsp;</P> Tue, 27 Jan 2026 09:59:12 GMT steffnexis 2026-01-27T09:59:12Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Can-t-login/m-p/1598077#M67698 <P>Im having the same issue. It accepts my email. Accepts my password then makes me pick a new passcode again then says there is an error. I have delted the app and reloaded. And cleared caches and arill wont let me in on my app or the website. This is causing iasues as i cant send fata to my autiaric daughter&nbsp;</P> Tue, 27 Jan 2026 09:59:12 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Can-t-login/m-p/1598077#M67698 steffnexis 2026-01-27T09:59:12Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Can-t-login/m-p/1598107#M67699 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/489176">@steffnexis</a></SPAN>&nbsp;</P> <P>Thanks for the coming to the community.&nbsp;</P> <P>If you're unable to log in and need to gift data, please give us a call on 150 and the team can get the EE account checked to see what could be causing this and help get it sorted.&nbsp;</P> <P>The team will also be able to help gift data to your daughters number if this is available.&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Tue, 27 Jan 2026 11:11:27 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Can-t-login/m-p/1598107#M67699 Leanne_T 2026-01-27T11:11:27Z