https://community.ee.co.uk/t5/EE-app-and-website/Access-to-account/m-p/1596397#M67553 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4805126">@Rach781</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>I'm sorry if app updates and maintenance are causing you an inconvenience when trying to access the app at certain times. It's certainly not our intention to cause disruption and we try to keep any maintenance to times where we see less people needing to use our app.</P> <P>Leanne.&nbsp;</P> Mon, 19 Jan 2026 13:49:44 GMT Leanne_T 2026-01-19T13:49:44Z https://community.ee.co.uk/t5/EE-app-and-website/Access-to-account/m-p/1596262#M67549 <P>Why cant I access my EE account ALL weekend. I needed to change a schedule time which I had and I cant. This has cause a big problem not happy at all&nbsp;</P> Mon, 19 Jan 2026 00:40:54 GMT https://community.ee.co.uk/t5/EE-app-and-website/Access-to-account/m-p/1596262#M67549 Rach781 2026-01-19T00:40:54Z https://community.ee.co.uk/t5/EE-app-and-website/Access-to-account/m-p/1596397#M67553 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4805126">@Rach781</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>I'm sorry if app updates and maintenance are causing you an inconvenience when trying to access the app at certain times. It's certainly not our intention to cause disruption and we try to keep any maintenance to times where we see less people needing to use our app.</P> <P>Leanne.&nbsp;</P> Mon, 19 Jan 2026 13:49:44 GMT https://community.ee.co.uk/t5/EE-app-and-website/Access-to-account/m-p/1596397#M67553 Leanne_T 2026-01-19T13:49:44Z