https://community.ee.co.uk/t5/EE-app-and-website/Re-Data-Gifting/m-p/1595323#M67403 <P>Same. &nbsp;In fact since jan 1. &nbsp;Don’t work. &nbsp;How do we report ee for denial of paid for service. &nbsp;This is very poor indeed.&nbsp;</P> Thu, 15 Jan 2026 06:41:04 GMT hamishclegg 2026-01-15T06:41:04Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Data-Gifting/m-p/1595323#M67403 <P>Same. &nbsp;In fact since jan 1. &nbsp;Don’t work. &nbsp;How do we report ee for denial of paid for service. &nbsp;This is very poor indeed.&nbsp;</P> Thu, 15 Jan 2026 06:41:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Data-Gifting/m-p/1595323#M67403 hamishclegg 2026-01-15T06:41:04Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Data-Gifting/m-p/1595367#M67404 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2972496">@hamishclegg</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />I am sorry to hear you are having an issue with the data gifting service this month. Have you attempted to gift through both the app and the website and does the same error happen on both?&nbsp;<BR /><BR />If you are unable to gift on either platform I would recommend reaching out to our <A href="https://ee.co.uk/help/contact-ee/technical-support/mobile-phone" target="_blank">technical team</A> so they can investigate the issue, they can also gift the data you need in the meantime whilst they help.<BR /><BR />Alex</P> Thu, 15 Jan 2026 10:15:25 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Data-Gifting/m-p/1595367#M67404 Alex_H 2026-01-15T10:15:25Z