https://community.ee.co.uk/t5/EE-app-and-website/Impossible-to-view-Broadband-Bill-on-online-account/m-p/1595157#M67370 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1323653">@JMR10</a></SPAN>.</P> <P>If you're facing issues with your online account, as a first port of call I'd recommend giving this a try from a different device, or trying a private browsing window, as this can rule out the possibility of a local issue.&nbsp;</P> <P>If these issues persist regardless of device, it's likely linked to the setup at our end, and I would recommend <A href="https://ee.co.uk/help/contact-ee/account-billing/broadband-landline" target="_blank">giving our team a call</A> so they can take a closer look.</P> <P>Peter</P> Wed, 14 Jan 2026 12:47:28 GMT Peter_W 2026-01-14T12:47:28Z https://community.ee.co.uk/t5/EE-app-and-website/Impossible-to-view-Broadband-Bill-on-online-account/m-p/1595114#M67348 <P>EE online broadband account is not fit for purpose.&nbsp; Why is it so difficult to see my boradband bill online - all I ever get is blue/green circles going round and round ad infinitum. Does anyone else have this problem?</P> Wed, 14 Jan 2026 10:20:16 GMT https://community.ee.co.uk/t5/EE-app-and-website/Impossible-to-view-Broadband-Bill-on-online-account/m-p/1595114#M67348 JMR10 2026-01-14T10:20:16Z https://community.ee.co.uk/t5/EE-app-and-website/Impossible-to-view-Broadband-Bill-on-online-account/m-p/1595157#M67370 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1323653">@JMR10</a></SPAN>.</P> <P>If you're facing issues with your online account, as a first port of call I'd recommend giving this a try from a different device, or trying a private browsing window, as this can rule out the possibility of a local issue.&nbsp;</P> <P>If these issues persist regardless of device, it's likely linked to the setup at our end, and I would recommend <A href="https://ee.co.uk/help/contact-ee/account-billing/broadband-landline" target="_blank">giving our team a call</A> so they can take a closer look.</P> <P>Peter</P> Wed, 14 Jan 2026 12:47:28 GMT https://community.ee.co.uk/t5/EE-app-and-website/Impossible-to-view-Broadband-Bill-on-online-account/m-p/1595157#M67370 Peter_W 2026-01-14T12:47:28Z