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    <title>topic Query in EE app and website</title>
    <link>https://community.ee.co.uk/t5/EE-app-and-website/Query/m-p/1594981#M67286</link>
    <description>&lt;P&gt;My husband and I have both received a text message claiming to be from EE saying we’ve got until 15/01/26 to redeem our points which can be converted to purchase various listed items. Has anyone else received one? Is it genuine as we believe it’s a fake ?&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
    <pubDate>Wed, 14 Jan 2026 00:06:48 GMT</pubDate>
    <dc:creator>LTD21</dc:creator>
    <dc:date>2026-01-14T00:06:48Z</dc:date>
    <item>
      <title>Query</title>
      <link>https://community.ee.co.uk/t5/EE-app-and-website/Query/m-p/1594981#M67286</link>
      <description>&lt;P&gt;My husband and I have both received a text message claiming to be from EE saying we’ve got until 15/01/26 to redeem our points which can be converted to purchase various listed items. Has anyone else received one? Is it genuine as we believe it’s a fake ?&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 14 Jan 2026 00:06:48 GMT</pubDate>
      <guid>https://community.ee.co.uk/t5/EE-app-and-website/Query/m-p/1594981#M67286</guid>
      <dc:creator>LTD21</dc:creator>
      <dc:date>2026-01-14T00:06:48Z</dc:date>
    </item>
    <item>
      <title>Re: Query</title>
      <link>https://community.ee.co.uk/t5/EE-app-and-website/Query/m-p/1595088#M67338</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1544089"&gt;@LTD21&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;The text that you have received is indeed a scam text.&lt;/P&gt;
&lt;P&gt;You can find more information on this specific scam on our page about the&lt;A href="https://ee.co.uk/help/security/staying-safe-online/ee-points-program-scam" target="_blank"&gt; EE points program scam&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;You can report this scam to our phishing team by forwarding the message to 7726, then our phishing team can get this looked into.&lt;/P&gt;
&lt;P&gt;We have a&lt;A href="https://ee.co.uk/help/security/staying-safe-online/avoid-and-prevent-spam" target="_blank"&gt; How to avoid and prevent spam&lt;/A&gt; web page which you may find useful.&lt;/P&gt;
&lt;P&gt;Chris S&lt;/P&gt;</description>
      <pubDate>Wed, 14 Jan 2026 09:18:11 GMT</pubDate>
      <guid>https://community.ee.co.uk/t5/EE-app-and-website/Query/m-p/1595088#M67338</guid>
      <dc:creator>Chris_S</dc:creator>
      <dc:date>2026-01-14T09:18:11Z</dc:date>
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