topic Still cant manage account in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/Still-cant-manage-account/m-p/1594360#M67215 <P>2 Months, App and website can see my profile but wont let me manage account.</P><P>They raise incident and then close it with no resolution???</P><P>3 lines I have on this account and can't manage any of them.</P><P><span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-01-11 at 15.40.48.png" style="width: 461px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/41335i38074BD8B1DECB2A/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-01-11 at 15.40.48.png" alt="Screenshot 2026-01-11 at 15.40.48.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 11 Jan 2026 16:12:33 GMT M8rix007 2026-01-11T16:12:33Z Still cant manage account https://community.ee.co.uk/t5/EE-app-and-website/Still-cant-manage-account/m-p/1594360#M67215 <P>2 Months, App and website can see my profile but wont let me manage account.</P><P>They raise incident and then close it with no resolution???</P><P>3 lines I have on this account and can't manage any of them.</P><P><span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-01-11 at 15.40.48.png" style="width: 461px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/41335i38074BD8B1DECB2A/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-01-11 at 15.40.48.png" alt="Screenshot 2026-01-11 at 15.40.48.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 11 Jan 2026 16:12:33 GMT https://community.ee.co.uk/t5/EE-app-and-website/Still-cant-manage-account/m-p/1594360#M67215 M8rix007 2026-01-11T16:12:33Z Re: Still cant manage account https://community.ee.co.uk/t5/EE-app-and-website/Still-cant-manage-account/m-p/1594377#M67216 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/354548">@M8rix007</a>&nbsp;</P><P>Ask EE to delete your online account/profile and once done you can register again. Hopefully this will work.</P><P>Thanks&nbsp;</P> Sun, 11 Jan 2026 17:48:53 GMT https://community.ee.co.uk/t5/EE-app-and-website/Still-cant-manage-account/m-p/1594377#M67216 Northerner 2026-01-11T17:48:53Z