https://community.ee.co.uk/t5/EE-app-and-website/Mobile-plan-and-bills/m-p/1593456#M67165 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4453978">@HASANTA</a>&nbsp;can you access your online account not via the EE app ? &nbsp;If not you need to call customer support and request that they reset your account. &nbsp;&nbsp;</P> Wed, 07 Jan 2026 13:16:55 GMT Chris_B 2026-01-07T13:16:55Z https://community.ee.co.uk/t5/EE-app-and-website/Mobile-plan-and-bills/m-p/1593447#M67164 <P>Is there a real person on the EE team in UK who can help with a simple issue of me not being able to accesing my account to see my plan, usage and bills instead of going around a circle over and over again for no result at the end!</P> Wed, 07 Jan 2026 11:55:29 GMT https://community.ee.co.uk/t5/EE-app-and-website/Mobile-plan-and-bills/m-p/1593447#M67164 HASANTA 2026-01-07T11:55:29Z https://community.ee.co.uk/t5/EE-app-and-website/Mobile-plan-and-bills/m-p/1593456#M67165 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4453978">@HASANTA</a>&nbsp;can you access your online account not via the EE app ? &nbsp;If not you need to call customer support and request that they reset your account. &nbsp;&nbsp;</P> Wed, 07 Jan 2026 13:16:55 GMT https://community.ee.co.uk/t5/EE-app-and-website/Mobile-plan-and-bills/m-p/1593456#M67165 Chris_B 2026-01-07T13:16:55Z