https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1593277#M67148 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4922233">@pask</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If that had happened to your account, it wouldn't be something that you can see, but would need to be checked by our tech guides.</P> <P>If you aren't able to login through the app or the website, give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">tech guides a call</A>, and they'll have a look into this for you.</P> <P>Michael</P> Tue, 06 Jan 2026 14:12:53 GMT Michael_D 2026-01-06T14:12:53Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1593235#M67146 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="pask_3-1767700233386.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/41280i149EB16232689B77/image-size/medium?v=v2&amp;px=400" role="button" title="pask_3-1767700233386.png" alt="pask_3-1767700233386.png" /></span></P><P>i've been unable to login for a while now... i saw a post saying someones phone numbers had been cleared preventing a successful login... where can I check this?!</P> Tue, 06 Jan 2026 11:51:29 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1593235#M67146 pask 2026-01-06T11:51:29Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1593277#M67148 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4922233">@pask</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If that had happened to your account, it wouldn't be something that you can see, but would need to be checked by our tech guides.</P> <P>If you aren't able to login through the app or the website, give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">tech guides a call</A>, and they'll have a look into this for you.</P> <P>Michael</P> Tue, 06 Jan 2026 14:12:53 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1593277#M67148 Michael_D 2026-01-06T14:12:53Z