topic Re: User Friendly Name For SIM in EE app and website

User Friendly Name For SIM

Old_Guy — Tue, 06 Jan 2026 08:34:34 GMT

I have just added a third SIM to my EE account - looking at the account the existing two have a user friendly name assigned to them - I have forgotten how I did this and can't find how to assign a name to the new SIM.

Re: User Friendly Name For SIM

Matt_124 — Tue, 06 Jan 2026 08:40:45 GMT

It would be by adding the number as a contact in your phone.

Re: User Friendly Name For SIM

Old_Guy — Tue, 06 Jan 2026 09:02:48 GMT

Many thanks for tour reply

It is already added as a contact on all the phones associated with this contract.

When I look at the account on line no friendly name is visible

Re: User Friendly Name For SIM

Matt_124 — Tue, 06 Jan 2026 09:11:20 GMT

Select the Profile in the top right, then Settings and Permissions, then Account and toggle Sync phone contacts Off and then back to On.

This should update the contacts for the EE App so the name appears as it does for the others.

Then restart your app after turning the setting back on and it should appear with the name.

Re: User Friendly Name For SIM

Old_Guy — Tue, 06 Jan 2026 09:14:39 GMT

Many thanks indeed - found the setting - just to check before I do this as one of the phones is used by my wife and she has he own set of contacts - if I click on sync contacts will this affect her phone as well?

Re: User Friendly Name For SIM

Old_Guy — Tue, 06 Jan 2026 10:13:09 GMT

In answer to my own question - I tried it and it didn't affect her phone 😀

Many thanks for helping me sort it.

Re: User Friendly Name For SIM

Matt_124 — Tue, 06 Jan 2026 10:26:13 GMT

Not a problem, glad to be able to help!