https://community.ee.co.uk/t5/EE-app-and-website/App/m-p/1593130#M67121 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4876191">@Mazzabott</a><SPAN>You need to call customer support and request that they reset your online account. &nbsp;<BR /><BR /></SPAN></P><P><SPAN>But can you access your online account? If you can then try clearing the phone&nbsp;</SPAN><SPAN>&nbsp;browser history and cookies and try again. If not you need to call.&nbsp;</SPAN></P> Mon, 05 Jan 2026 20:41:36 GMT Chris_B 2026-01-05T20:41:36Z https://community.ee.co.uk/t5/EE-app-and-website/App/m-p/1593110#M67119 <P>Is anyone having trouble logging in to their account. Mines been unavailable for weeks?</P> Mon, 05 Jan 2026 18:30:37 GMT https://community.ee.co.uk/t5/EE-app-and-website/App/m-p/1593110#M67119 Mazzabott 2026-01-05T18:30:37Z https://community.ee.co.uk/t5/EE-app-and-website/App/m-p/1593130#M67121 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4876191">@Mazzabott</a><SPAN>You need to call customer support and request that they reset your online account. &nbsp;<BR /><BR /></SPAN></P><P><SPAN>But can you access your online account? If you can then try clearing the phone&nbsp;</SPAN><SPAN>&nbsp;browser history and cookies and try again. If not you need to call.&nbsp;</SPAN></P> Mon, 05 Jan 2026 20:41:36 GMT https://community.ee.co.uk/t5/EE-app-and-website/App/m-p/1593130#M67121 Chris_B 2026-01-05T20:41:36Z https://community.ee.co.uk/t5/EE-app-and-website/App/m-p/1593132#M67122 <P>Yes, same problem for weeks. I rang up to have them fix it, and do some data gifting. They moved the data, but still no app.</P> Mon, 05 Jan 2026 21:05:35 GMT https://community.ee.co.uk/t5/EE-app-and-website/App/m-p/1593132#M67122 DrInfinjty 2026-01-05T21:05:35Z