Linked devices missing

RosieC25 — Sun, 14 Dec 2025 07:14:30 GMT

One of the worst apps I’ve ever used. Whoever is testing needs to do a better job. This should not be live. Just logged in to view my device bills and I now have nothing to manage now! Dreading having to ring a helpdesk to get this sorted!

Re: Linked devices missing

Christopher_G — Tue, 16 Dec 2025 13:56:24 GMT

Hi @RosieC25

Welcome to the community.

Could you check to see if there's an update available for the EE App in your app store? It may also be worth trying to delete and re-download it.

If you're not able to access your information through the EE Online desktop site, I recommend speaking with our customer support team.

Chris

topic Re: Linked devices missing in EE app and website

Linked devices missing

Re: Linked devices missing