https://community.ee.co.uk/t5/EE-app-and-website/Re-Change-of-address/m-p/1588782#M66720 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4912752">@timcycles</a></SPAN>.</P> <P>I've just given this a check myself, and it's letting me get as far as editing the address, and sends a one time PIN to allow the change.</P> <P>I'd recommend giving this a try from a different browser / device if possible, and could be worth logging in via a private browsing window to rule out the possibility of a cookie-based issue.</P> <P>If you continue to struggle from there, I'd recommend <A href="https://ee.co.uk/help/contact-ee/account-billing" target="_blank">giving our team a call</A>, and they can help you change this, and check how your online account is set up too.</P> <P>Peter</P> Thu, 11 Dec 2025 17:29:10 GMT Peter_W 2025-12-11T17:29:10Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Change-of-address/m-p/1588763#M66719 <P>Doesn’t work. Address link on page is inactive. As if you don’t have an address stored.&nbsp;</P> Thu, 11 Dec 2025 15:00:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Change-of-address/m-p/1588763#M66719 timcycles 2025-12-11T15:00:04Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Change-of-address/m-p/1588782#M66720 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4912752">@timcycles</a></SPAN>.</P> <P>I've just given this a check myself, and it's letting me get as far as editing the address, and sends a one time PIN to allow the change.</P> <P>I'd recommend giving this a try from a different browser / device if possible, and could be worth logging in via a private browsing window to rule out the possibility of a cookie-based issue.</P> <P>If you continue to struggle from there, I'd recommend <A href="https://ee.co.uk/help/contact-ee/account-billing" target="_blank">giving our team a call</A>, and they can help you change this, and check how your online account is set up too.</P> <P>Peter</P> Thu, 11 Dec 2025 17:29:10 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Change-of-address/m-p/1588782#M66720 Peter_W 2025-12-11T17:29:10Z