https://community.ee.co.uk/t5/EE-app-and-website/Issues-Upgrading/m-p/1587624#M66627 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3602629">@xweezx</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.</P> <P>I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">giving us a call</A> so our customer care team can look into this for you.&nbsp;</P> <P>A ticket may need to be raised for your account.&nbsp;</P> <P>Please be sure to keep us updated here on the community.&nbsp;</P> <P>Katie</P> Sat, 06 Dec 2025 09:39:36 GMT Katie_B 2025-12-06T09:39:36Z https://community.ee.co.uk/t5/EE-app-and-website/Issues-Upgrading/m-p/1587595#M66626 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20251206_045209_Samsung Internet.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/41056iE32C2FDE30EC3B9D/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20251206_045209_Samsung Internet.jpg" alt="Screenshot_20251206_045209_Samsung Internet.jpg" /></span></P><P>I was wondering if anyone else has experienced this when trying to upgrade? Every model I click on in the EE shop is saying no devices are available. Surely every model isn't out of stock?! Any help would be much appreciated.&nbsp; Thanks <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P> Sat, 06 Dec 2025 04:57:09 GMT https://community.ee.co.uk/t5/EE-app-and-website/Issues-Upgrading/m-p/1587595#M66626 xweezx 2025-12-06T04:57:09Z https://community.ee.co.uk/t5/EE-app-and-website/Issues-Upgrading/m-p/1587624#M66627 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3602629">@xweezx</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.</P> <P>I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">giving us a call</A> so our customer care team can look into this for you.&nbsp;</P> <P>A ticket may need to be raised for your account.&nbsp;</P> <P>Please be sure to keep us updated here on the community.&nbsp;</P> <P>Katie</P> Sat, 06 Dec 2025 09:39:36 GMT https://community.ee.co.uk/t5/EE-app-and-website/Issues-Upgrading/m-p/1587624#M66627 Katie_B 2025-12-06T09:39:36Z