topic Re: App down AGAIN!! in EE app and website

App down AGAIN!!

Jlz1 — Mon, 24 Nov 2025 23:11:40 GMT

Why am I paying extra for switch off to drift off??????? Every damn time I need it, the app is having maintenance, seriously EE sort it out and stop doing maintenance in the evenings 🤬

Re: App down AGAIN!!

Suttylad — Mon, 24 Nov 2025 23:33:44 GMT

You’re not the only one, I need to unpause some devices so I can watch some programmes on my ps5, can’t do that cos the app is down. What am I paying for????????????

Re: App down AGAIN!!

Jackvallentin23 — Tue, 25 Nov 2025 00:11:55 GMT

Hi I have been trying to login in to my app but can’t get in as apparently work is being done has anyone had the same issue

Re: App down AGAIN!!

Dasher01 — Tue, 25 Nov 2025 01:16:11 GMT

Re: App down AGAIN!!

geecee1961 — Tue, 25 Nov 2025 01:34:37 GMT

For a huge company that is based around technology they have the most unreliable website I have ever visited and I work in the tech field, shocking this is my final year with them

Re: App down AGAIN!!

BalG — Tue, 25 Nov 2025 01:39:49 GMT

How long does maintenance take ...and why is it affecting accessing my account or app. Not right !

I had parental controls on for obvious reasons and haven't been able to turn off for hours.

So disappointing how their own maintenance affects the access a customer has to their own paid account !!!!