topic If the app is being improved every night why is it still so bad?!?! in EE app and website

If the app is being improved every night why is it still so bad?!?!

Willvero69 — Mon, 17 Nov 2025 23:08:59 GMT

And every night when I want to restrict the young ones devices I am unable to as the app is ‘being improved’ yet only seems to get worse! Who is improving it? Temu? Wish? The ghost of Ed Gein?

Re: If the app is being improved every night why is it still so bad?!?!

Jlz1 — Mon, 17 Nov 2025 23:43:08 GMT

Same here, and we have to pay extra for that service. I'm not happy

Re: If the app is being improved every night why is it still so bad?!?!

Chris_B — Tue, 18 Nov 2025 08:07:23 GMT

It’s not the app it’s your online account that’s offline. The app is a portal to your online account so online accounts go offline so does the app. If EE was updating the app you’ll get an updated version of the app to download from the play/App store.