topic Re: Vouchers- How To Use ? in EE app and website

Vouchers- How To Use ?

Charlieboy1010 — Mon, 22 Jan 2024 01:47:39 GMT

Hi all i got a £50 voucher from EE but can't find a way of using it. Are you able to point me in the right direction to where I can't use this voucher before it expires please ?

Thanks you, here are the texts I got

Thanks for choosing EE. To receive your £50 EE Store voucher, simply reply with XMAS to this message and we'll send you a unique code.

Terms and conditions apply.

https://ee.co.uk/december2023gamingvoucher

Hi from EE, redeem your EE Store Voucher at ee.co.uk/atpvoucheroffer

Your voucher code is: 7X********(Stared out by me)

Re: Vouchers- How To Use ?

RocketPup1 — Mon, 22 Jan 2024 03:56:23 GMT

Hi there,

You can use your voucher code at store.ee.co.uk at the checkout

This website is different to the regular EE website as it sells items outright and on PayPal credit, rather than on contract/finance.

Hope this helps 😀

Re: Vouchers- How To Use ?

Charlieboy1010 — Mon, 22 Jan 2024 05:26:05 GMT

Hello, when I add anything from this link is never asks for a voucher to be entered, just faced with a payment screen. I'm on andriod, may the web version will work better ?

Sent from Outlook for Android<>

Re: Vouchers- How To Use ?

Christopher_G — Mon, 22 Jan 2024 09:03:26 GMT

Hi @Charlieboy1010

If you follow the link (ee.co.uk/atpvoucheroffer), you should be able to select a product, proceed to checkout, log in, then put the code in.

Could you try doing it on a different device or browser please?

Chris

Re: Vouchers- How To Use ?

Mikey-Mike — Thu, 22 Feb 2024 20:10:04 GMT

The voucher is a con - I got mine from buying some tech (Xbox series X) I want to use it agains Apple 2nd Gen pro airpods - but I can't do that on the website, tried calling EE and they can't apply the voucher to anything over the phone, so I'm left with the things on the website link above - none of which I want.

I wasn't told the voucher was restricted when I bought my tech, I was thinking great I've £50 voucher I can spend on ANYTHING - not the case is it!

Add that to the 14.4% rise in mobile and broadband bills - when my contracts are complete I'll be leaving EE and I've been a customer for over 10 years - way to go and lose subscribers EE

Re: Vouchers- How To Use ?

Chris_B — Thu, 22 Feb 2024 21:16:59 GMT

@Mikey-Mike What 14.4% increase its 7.9% As for the voucher there’s always T&Cs on these ie what’s offered. It’s only a con because you thought you could get something that you wanted and not what you can actually use these for. Did you ask what it could be used for or did you just assume?

Re: Vouchers- How To Use ?

Alaa10 — Sun, 26 Oct 2025 12:10:15 GMT

Xmas

Re: Vouchers- How To Use ?

Alaa10 — Sun, 26 Oct 2025 12:11:49 GMT

Lie

Re: Vouchers- How To Use ?

Christopher_G — Sun, 26 Oct 2025 14:32:10 GMT

Hi @Alaa10

Welcome to the community.

Is there something we can help you with?

Chris