topic Re: Re: Turn off safe search in EE app and website

Re: Turn off safe search

Talani — Sat, 18 Oct 2025 00:25:23 GMT

Please tell me how to turn off my safe search before I leave an go to another network

Re: Re: Turn off safe search

Alex_H — Sat, 18 Oct 2025 07:33:10 GMT

Hi @Talani,

Welcome to the EE Community

If you need to remove a content lock on your mobile connection you can find the information on our help page here.

If you need to control the parental controls on your EE Broadband connection you can find the information on how to do that here.

Alex

Re: Re: Turn off safe search

XRaySpeX — Sat, 18 Oct 2025 10:23:59 GMT

@Talani : Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.