https://community.ee.co.uk/t5/EE-app-and-website/Managing-my-account/m-p/1567705#M65491 <P>I am currently unable to get into the EE app or into the manage my account section of the website. It has been like this for five days and I need to gift data.</P> <P>On the app, it says&nbsp; "Sorry, there seems to be a problem..."</P> <P>On the website it says "This service isn't working right now"</P> <P>Can anyone help me</P> <P>[Mod edit: unfortunate spelling mistake hit the profanity filters]&nbsp;</P> Mon, 22 Sep 2025 10:13:06 GMT Speedfriend 2025-09-22T10:13:06Z https://community.ee.co.uk/t5/EE-app-and-website/Managing-my-account/m-p/1567705#M65491 <P>I am currently unable to get into the EE app or into the manage my account section of the website. It has been like this for five days and I need to gift data.</P> <P>On the app, it says&nbsp; "Sorry, there seems to be a problem..."</P> <P>On the website it says "This service isn't working right now"</P> <P>Can anyone help me</P> <P>[Mod edit: unfortunate spelling mistake hit the profanity filters]&nbsp;</P> Mon, 22 Sep 2025 10:13:06 GMT https://community.ee.co.uk/t5/EE-app-and-website/Managing-my-account/m-p/1567705#M65491 Speedfriend 2025-09-22T10:13:06Z https://community.ee.co.uk/t5/EE-app-and-website/Managing-my-account/m-p/1567764#M65493 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4861106">@Speedfriend</a>&nbsp;,</P><P>Welcome to the community,</P><P>If you are having problems with logging into the app and via the website, i would suggest ringing customer service and asking them to do an account refresh, make sure that you have the latest app and log-in again , that should work.</P> Mon, 22 Sep 2025 11:24:56 GMT https://community.ee.co.uk/t5/EE-app-and-website/Managing-my-account/m-p/1567764#M65493 Schockwave 2025-09-22T11:24:56Z