topic Re: Broadband Deals are not available in EE app and website

Broadband Deals are not available

Gus5000 — Tue, 16 Sep 2025 06:20:30 GMT

Re: Broadband Deals are not available

Gus5000 — Tue, 16 Sep 2025 06:21:31 GMT

Every time I look for broadband deals that shows!

ANyone else get it

Re: Broadband Deals are not available

Gus5000 — Tue, 16 Sep 2025 06:23:11 GMT

its the same on blinking

app to

Re: Broadband Deals are not available

Lesley_W — Tue, 16 Sep 2025 10:23:08 GMT

Hi @Gus5000

Welcome to our community.

Are you already a broadband customer looking at upgrades or are you looking to join from another provider?

Lesley

Re: Broadband Deals are not available

Gus5000 — Sun, 21 Sep 2025 18:25:46 GMT

I am already a customer, and this evening I still cannot upgrade

Re: Broadband Deals are not available

Gus5000 — Sun, 21 Sep 2025 18:26:22 GMT

thanks !

Re: Broadband Deals are not available

Leanne_T — Mon, 22 Sep 2025 08:18:14 GMT

Morning @Gus5000

Thanks for coming back to us.

If you're getting this error message when trying to upgrade, please get in touch with our mobile guides and the team can get the error looked into and go through your options for the broadband upgrade.

Let me know how you get on.

Leanne.