https://community.ee.co.uk/t5/EE-app-and-website/Re-Re-App-login-not-working/m-p/1567163#M65476 <P>Can’t log in to the app, put my email address in and it won’t go any further. &nbsp;Can log on my computer but have never been able to log on using the app, compete garbage.&nbsp;</P> Sat, 20 Sep 2025 16:32:16 GMT kx32 2025-09-20T16:32:16Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Re-App-login-not-working/m-p/1567163#M65476 <P>Can’t log in to the app, put my email address in and it won’t go any further. &nbsp;Can log on my computer but have never been able to log on using the app, compete garbage.&nbsp;</P> Sat, 20 Sep 2025 16:32:16 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Re-App-login-not-working/m-p/1567163#M65476 kx32 2025-09-20T16:32:16Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Re-App-login-not-working/m-p/1567295#M65477 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3195758">@kx32</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />If you have not already please try completely uninstalling and re-installing the app for a new first time log-in and see if it allows you to login that way. If the issue is still there, I would recommend testing logging in on the app on another phone/device to help clarify if its something device related or account related.<BR /><BR />If it is account related I would recommend reaching out to our<A href="https://ee.co.uk/help/contact-ee/technical-support/mobile-phone" target="_blank"> technical team </A>to report the issue so that our team can investigate it.<BR /><BR />Alex</P> Sun, 21 Sep 2025 07:25:32 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Re-App-login-not-working/m-p/1567295#M65477 Alex_H 2025-09-21T07:25:32Z