https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561105#M65267 <P>I am experiencing login issues with both the EE app and the website. For your reference, I have attached screenshots of the error messages I encounter when attempting to log in.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2011.png"><img src="https://community.ee.co.uk/skins/images/5E7FAFFE09E07B61425684C23DCF154D/responsive_peak/images/image_rejected.gif" alt="IMG_2011.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2010.png" style="width: 1320px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/39807iBFE3AD78E5E0A94F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2010.png" alt="IMG_2010.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2009.png" style="width: 1320px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/39808i6B7E4F9E2DB728BA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2009.png" alt="IMG_2009.png" /></span></P><P> </P> Wed, 03 Sep 2025 13:34:16 GMT shafaqatkhan 2025-09-03T13:34:16Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561026#M65259 <P>I cant login to account&nbsp;</P> Wed, 03 Sep 2025 02:08:44 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561026#M65259 shafaqatkhan 2025-09-03T02:08:44Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561029#M65262 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4592095">@shafaqatkhan</a>&nbsp; But you’ve logged in here. &nbsp;It’s the same info.&nbsp;</P> Wed, 03 Sep 2025 07:25:40 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561029#M65262 Chris_B 2025-09-03T07:25:40Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561105#M65267 <P>I am experiencing login issues with both the EE app and the website. For your reference, I have attached screenshots of the error messages I encounter when attempting to log in.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2011.png"><img src="https://community.ee.co.uk/skins/images/5E7FAFFE09E07B61425684C23DCF154D/responsive_peak/images/image_rejected.gif" alt="IMG_2011.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2010.png" style="width: 1320px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/39807iBFE3AD78E5E0A94F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2010.png" alt="IMG_2010.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2009.png" style="width: 1320px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/39808i6B7E4F9E2DB728BA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2009.png" alt="IMG_2009.png" /></span></P><P> </P> Wed, 03 Sep 2025 13:34:16 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561105#M65267 shafaqatkhan 2025-09-03T13:34:16Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561113#M65268 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4592095">@shafaqatkhan</a>&nbsp;, if you are having log in issues with the app and website, I would suggest ringing customer service and ask them to refresh your account, make sure that you have the latest app.</P> Wed, 03 Sep 2025 13:47:08 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-login/m-p/1561113#M65268 Schockwave 2025-09-03T13:47:08Z