Bad message 431

admin50 — Tue, 02 Sep 2025 09:44:49 GMT

I’m experiencing a persistent issue when attempting to log in to my account via the EE website using Google Chrome. Each time I submit my credentials, I receive the following error:

Bad Message 431
Reason: Request Header Fields Too Large

This occurs even when:
• Cookies and site data have been cleared
• Credentials are typed manually (not autofilled)
• Extensions are disabled
• Incognito and Guest modes are used
• A fresh Chrome profile is created
Notably, the login works perfectly when using Microsoft Edge, which suggests the issue is specific to how Chrome handles request headers on your site.
Could you please advise whether this is a known compatibility issue, or if there’s a server-side configuration that might be triggering this error in Chrome

Re: Bad message 431

XRaySpeX — Tue, 02 Sep 2025 09:48:57 GMT

Try another browser.

Re: Bad message 431

admin50 — Tue, 02 Sep 2025 09:51:10 GMT

It seems to work absolutley fine using microsoft edge but not when using chrome

Re: Bad message 431

XRaySpeX — Tue, 02 Sep 2025 10:01:10 GMT

That sometimes happens. EE website is rather finicky.

topic Re: Bad message 431 in EE app and website

Bad message 431

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Re: Bad message 431

Re: Bad message 431