topic Re: Someone used my email and created an account in EE app and website

Someone used my email and created an account

F73 — Sun, 31 Aug 2025 11:19:48 GMT

Admin, please contact me.

Re: Someone used my email and created an account

Chris_B — Sun, 31 Aug 2025 11:33:26 GMT

@F73 Account for what ? Your email address here is the same as your email address for your EE account.

Re: Someone used my email and created an account

XRaySpeX — Sun, 31 Aug 2025 12:47:14 GMT

@F73 : No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

Re: Someone used my email and created an account

Christopher_G — Sun, 31 Aug 2025 14:27:31 GMT

Hi @F73

Welcome to the community.

This is a public forum, so we don't have access to customer accounts. If you could give us a little more information about what your problem is, we'll do our best to help you find a solution.

Chris

Re: Someone used my email and created an account

F73 — Sun, 31 Aug 2025 17:53:29 GMT

can you provide an email so that I can tell you the details?

Are you the admin of the forum?

Sent from Outlook for Android<>

Re: Someone used my email and created an account

XRaySpeX — Sun, 31 Aug 2025 17:58:40 GMT

EE Staff don't give away their email addys but you can PM him with any private stuff. Otherwise just write your issue here. There are plenty of users who might be able to help.

Re: Someone used my email and created an account

Rach_H — Mon, 01 Sep 2025 08:30:15 GMT

Hi @F73,

We don't have account access here, but if you could give us a general overview of what has happened, then we can direct you to the best place to help, as @XRaySpeX has advised.

Both me and @Christopher_G are admins of the forum, as is anyone who has the 'EE Community Support Team' title.

Rach