topic Re: Roaming abroad in EE app and website

Roaming abroad

Layla07 — Tue, 19 Aug 2025 02:34:24 GMT

Is my contract free roaming abroad in Italy

Re: Roaming abroad

Chris_B — Tue, 19 Aug 2025 07:23:35 GMT

@Layla07 What does your EE account say ? This public forum has no access to your account and doesn’t know what tariff your is. you could call customer support to ask.

Re: Roaming abroad

Alex_H — Tue, 19 Aug 2025 08:25:28 GMT

Hi @Layla07,

Welcome to the EE Community

Have you tried logging in via the Roaming costs page to check on your plan costs? Or logging into the app and going to Manage> Roaming.

To be able to help advise we would need to know your plan name and the start date of your plan to know whether you may have EU roaming included or not, this information can be found in the plan section of the app or website if you are not sure.

Alex