topic Any one facing issue with EE app and bill payment? in EE app and website

Any one facing issue with EE app and bill payment?

SumiKarmakar — Mon, 18 Aug 2025 21:40:29 GMT

EE app seems to be off for an update and bill payment links are also not working . Is it just me or it’s happening for everyone at the moment ?

Re: Any one facing issue with EE app and bill payment?

XRaySpeX — Mon, 18 Aug 2025 21:46:12 GMT

Try using Fast Payment online to pay by UK bank card to avoid the EE a/c site & app. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Any one facing issue with EE app and bill payment?

Leanne_T — Tue, 19 Aug 2025 08:23:18 GMT

Hi there @SumiKarmakar

Thanks for coming to the community.

Can you access the EE app this morning?

If the EE app is under maintenance at the time you need to make a payment, please see the Pay Your Mobile or Broadband Bill page for ways to pay the bill.

Leanne 🙂