https://community.ee.co.uk/t5/EE-app-and-website/Re-Sort-out-the-bloody-app/m-p/1555348#M64931 <P>The app is down and even the online version is **bleep** sort this out and I would be able to pay my bills, I've set up direct debit and you still ain't taking the money. Haven't been able to get on the app for well over a month now&nbsp;</P> Sun, 10 Aug 2025 11:18:33 GMT Rickyt1 2025-08-10T11:18:33Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Sort-out-the-bloody-app/m-p/1555348#M64931 <P>The app is down and even the online version is **bleep** sort this out and I would be able to pay my bills, I've set up direct debit and you still ain't taking the money. Haven't been able to get on the app for well over a month now&nbsp;</P> Sun, 10 Aug 2025 11:18:33 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Sort-out-the-bloody-app/m-p/1555348#M64931 Rickyt1 2025-08-10T11:18:33Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Sort-out-the-bloody-app/m-p/1555379#M64932 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4724713">@Rickyt1</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>I've moved your post to its own thread, as the one you'd commented on was over two years old.</P> <P>When you say you've not been able to get into the app for over a month, has it been the same amount of time for the website?</P> <P>Do you see an error message when you try to access your account?</P> <P>If you do need to pay your bill, you can use our <A href="https://ee.co.uk/bills-payments/mobile/fast-payment" target="_blank">Fast Payment</A> page. This doesn't need you to login, just enter your mobile number and card details.</P> <P>Michael</P> Sun, 10 Aug 2025 13:40:36 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Sort-out-the-bloody-app/m-p/1555379#M64932 Michael_D 2025-08-10T13:40:36Z