topic Re: Account app in EE app and website

Account app

stevie1959 — Tue, 22 Jul 2025 15:17:49 GMT

Any one else who can not see billing on app or computer

Leanne_T — Tue, 22 Jul 2025 16:44:14 GMT

Thanks for coming to the community.

Are you a new EE customer? Do you get an error message when you try and access your billing details in the app and online?

Have you been able to view the bills previously?

Speak to you soon 🙂

Leanne.

stevie1959 — Tue, 22 Jul 2025 17:38:39 GMT

no just joined 2 months

Leanne_T — Tue, 22 Jul 2025 17:49:30 GMT

What happens when you try and view your billing details? Do you get an error message?

Just to check, have you reported the billing information not showing to our mobile guides?

Thanks.

Leanne 🙂