topic Re: Updating app! in EE app and website

Updating app!

Jesse96 — Sun, 13 Jul 2025 23:51:49 GMT

Been a mobile customer for a while and noticed the app being unavailable due to updating quite often but was never an issue! I’m now however a broadband customer and I’m wondering how it is I’m suppose to control my router whilst the app is updating? Am I missing something is there’s another way to access the router when the app is not active?

Re: Updating app!

XRaySpeX — Mon, 14 Jul 2025 00:22:57 GMT

@Jesse96 : What about the router do you need the app for? You can do many things on the router itself.. Login to it @ http://192.168.1.254 & look around.

Re: Updating app!

Northerner — Mon, 14 Jul 2025 04:58:24 GMT

Hi @Jesse96

Your post is at 1am what are you trying to do at this time. @XRaySpeX use the other way to access.

There will always be some people inconvenienced by the app improvement downtime.

Thanks