https://community.ee.co.uk/t5/EE-app-and-website/Online-limited-plan-cannot-be-purchased-online/m-p/1547834#M64435 <P>I am a existing customer and would like to purchase the 24-month contract for existing customers online. However, for three consecutive days, I tried to log in with different smartphones and desktop computers to purchase the summer limited sim only plan, but your screen kept showing an internal service error. However, no one in the store can help me. How can I get help?</P> Sun, 13 Jul 2025 20:04:07 GMT Yan123 2025-07-13T20:04:07Z https://community.ee.co.uk/t5/EE-app-and-website/Online-limited-plan-cannot-be-purchased-online/m-p/1547834#M64435 <P>I am a existing customer and would like to purchase the 24-month contract for existing customers online. However, for three consecutive days, I tried to log in with different smartphones and desktop computers to purchase the summer limited sim only plan, but your screen kept showing an internal service error. However, no one in the store can help me. How can I get help?</P> Sun, 13 Jul 2025 20:04:07 GMT https://community.ee.co.uk/t5/EE-app-and-website/Online-limited-plan-cannot-be-purchased-online/m-p/1547834#M64435 Yan123 2025-07-13T20:04:07Z https://community.ee.co.uk/t5/EE-app-and-website/Online-limited-plan-cannot-be-purchased-online/m-p/1547840#M64436 <P>Do you have a screenshot of the plan you're trying to purchase? Please ensure there is no personal information visible.</P><P>Is this as an additional line or an upgrade?</P> Sun, 13 Jul 2025 20:56:01 GMT https://community.ee.co.uk/t5/EE-app-and-website/Online-limited-plan-cannot-be-purchased-online/m-p/1547840#M64436 Matt_124 2025-07-13T20:56:01Z