https://community.ee.co.uk/t5/EE-app-and-website/No-data-available-at-beginning-of-month/m-p/1544779#M64197 <P>Hello there,</P><P>I have a monthly plan with EE that includes 25gb data. However, at the start of this month, where my usage should have reset, the plan instead shows I have 0 data available to use. I am now without data and it’s extremely inconvenient. Can somebody advise on why this is happening please?&nbsp;<BR /><BR /></P><P>Thanks in advance!</P> Sun, 29 Jun 2025 23:31:50 GMT mcs_is_cool 2025-06-29T23:31:50Z https://community.ee.co.uk/t5/EE-app-and-website/No-data-available-at-beginning-of-month/m-p/1544779#M64197 <P>Hello there,</P><P>I have a monthly plan with EE that includes 25gb data. However, at the start of this month, where my usage should have reset, the plan instead shows I have 0 data available to use. I am now without data and it’s extremely inconvenient. Can somebody advise on why this is happening please?&nbsp;<BR /><BR /></P><P>Thanks in advance!</P> Sun, 29 Jun 2025 23:31:50 GMT https://community.ee.co.uk/t5/EE-app-and-website/No-data-available-at-beginning-of-month/m-p/1544779#M64197 mcs_is_cool 2025-06-29T23:31:50Z https://community.ee.co.uk/t5/EE-app-and-website/No-data-available-at-beginning-of-month/m-p/1544843#M64224 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4809158">@mcs_is_cool</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>When you say it is saying you have no data to use, is that in the EE app?</P> <P>Has the data started working this morning?</P> <P>If you text AL to 150, what does the message that comes back show?</P> <P>Michael</P> Mon, 30 Jun 2025 07:56:19 GMT https://community.ee.co.uk/t5/EE-app-and-website/No-data-available-at-beginning-of-month/m-p/1544843#M64224 Michael_D 2025-06-30T07:56:19Z