topic Re: Has EE.co.uk Broken or been hacked in EE app and website

Has EE.co.uk Broken or been hacked

chapster59 — Mon, 12 May 2025 13:36:26 GMT

Website after login and app login just goes round and round. I would suggest not paying shareholders this month and get a good website up and running, instead.

Tried getting in touch, but the message people cannot fix it, they just try a new EE id......i have three now. Am i winning?

Re: Has EE.co.uk Broken or been hacked

chapster59 — Mon, 12 May 2025 14:18:42 GMT

Yay! I’ve got some badges now! Back in the seventies I would have loved them.

how about fixing the website? Am I being too sarcastic lol

Re: Has EE.co.uk Broken or been hacked

XRaySpeX — Mon, 12 May 2025 15:22:17 GMT

My vote is for broken.

Re: Has EE.co.uk Broken or been hacked

chapster59 — Tue, 03 Jun 2025 10:56:51 GMT

Yep, badly broken!! I phoned in the end and I'm still waiting for it to be fixed. Took an hour being passed from pillar to post. A complaint ticket was lodged by one individual i was talking to, then it was closed very quickly after. I wasn't complaining, i just wanted it fixed.

So they KNOW about it !!!! This communication GIANT cannot fix their own website. What a load of old......

When is the new website arriving EE? can you communicate that????????????????????????????????????????????????

Re: Has EE.co.uk Broken or been hacked

Chris_B — Tue, 03 Jun 2025 13:06:53 GMT

@chapster59 It’s an account issue that has to be resolved I’ve just logged in to mine ok. But Have you tried clearing the device history and cookies?