https://community.ee.co.uk/t5/EE-app-and-website/Just-landed-in-USA-trying-to-buy-data/m-p/1536748#M63753 <P>And it says that I have to contact the account holder. I AM the account holder…app is down…what should I do?&nbsp;<BR /><BR /></P><P>TIA</P> Tue, 27 May 2025 21:50:35 GMT djtintin 2025-05-27T21:50:35Z https://community.ee.co.uk/t5/EE-app-and-website/Just-landed-in-USA-trying-to-buy-data/m-p/1536748#M63753 <P>And it says that I have to contact the account holder. I AM the account holder…app is down…what should I do?&nbsp;<BR /><BR /></P><P>TIA</P> Tue, 27 May 2025 21:50:35 GMT https://community.ee.co.uk/t5/EE-app-and-website/Just-landed-in-USA-trying-to-buy-data/m-p/1536748#M63753 djtintin 2025-05-27T21:50:35Z https://community.ee.co.uk/t5/EE-app-and-website/Just-landed-in-USA-trying-to-buy-data/m-p/1536864#M63794 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2882682">@djtintin</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>It sounds like you may be set up as a user on your account, and not the account holder. Did you speak with our team before you travelled to ensure your roaming was active?</P> <P>Rach</P> Wed, 28 May 2025 07:49:39 GMT https://community.ee.co.uk/t5/EE-app-and-website/Just-landed-in-USA-trying-to-buy-data/m-p/1536864#M63794 Rach_H 2025-05-28T07:49:39Z