https://community.ee.co.uk/t5/EE-app-and-website/Website-amp-App-down/m-p/1528574#M63292 <P>I've been trying to look into upgrading all evening but when I log in to the app or website, they both seem to be down, for hours and hours. Is this normal?</P> Mon, 28 Apr 2025 00:19:32 GMT ijb59 2025-04-28T00:19:32Z https://community.ee.co.uk/t5/EE-app-and-website/Website-amp-App-down/m-p/1528574#M63292 <P>I've been trying to look into upgrading all evening but when I log in to the app or website, they both seem to be down, for hours and hours. Is this normal?</P> Mon, 28 Apr 2025 00:19:32 GMT https://community.ee.co.uk/t5/EE-app-and-website/Website-amp-App-down/m-p/1528574#M63292 ijb59 2025-04-28T00:19:32Z https://community.ee.co.uk/t5/EE-app-and-website/Website-amp-App-down/m-p/1528629#M63296 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/737810">@ijb59</a>&nbsp; EE can take accounts offline and this happens late at night when it’s going to cause the least disruption. &nbsp;Can you access it now ?&nbsp;</P> Mon, 28 Apr 2025 07:22:46 GMT https://community.ee.co.uk/t5/EE-app-and-website/Website-amp-App-down/m-p/1528629#M63296 Chris_B 2025-04-28T07:22:46Z https://community.ee.co.uk/t5/EE-app-and-website/Website-amp-App-down/m-p/1528751#M63304 <P>Thank you for your reply. Yes, I can access it now thank you. I definitely won't be upgrading though at those prices. Everything is half the data allowance for double the price I'm paying now, even as an existing customer. I'll just stick to my out of contract price I think and just buy a phone when I need one. Thanks for your reply anyway.</P><P>&nbsp;</P> Mon, 28 Apr 2025 13:22:52 GMT https://community.ee.co.uk/t5/EE-app-and-website/Website-amp-App-down/m-p/1528751#M63304 ijb59 2025-04-28T13:22:52Z