ee app and website suggestion

Profile closed — Thu, 17 Apr 2025 00:51:23 GMT

I have a important suggestion for the EE app and website security Pain when you click on a person in the top corner I click on fing that looks like a person when I have clicked on it, I click onto login and security scroll down to where it says two factor authentication, and it comes up with my mobile number

I am needing the two factor authentication to show a email address as well as my mobile number that I provide to you. The email address will be for my power of attorney. Who needs that this to my account for payment and to check what I am buying.

Re: ee app and website suggestion

Lesley_W — Thu, 17 Apr 2025 07:47:26 GMT

Hi @Profile closed

Thanks for coming to our community.

I appreciate your feedback and will pass this on. If you are wanting to discuss options for someone else to manage your account on your behalf, I'd recommend speaking to our customer care team on 150 so they can help.

Lesley

topic ee app and website suggestion in EE app and website

ee app and website suggestion

Re: ee app and website suggestion