topic Re: EE Multiple Discounts Are Possible in EE app and website

EE Multiple Discounts Are Possible

Rky — Fri, 21 Mar 2025 17:10:39 GMT

Here is an example of EE Essential Plus plan where multiple discounts can be applied. On the other hand, EE one comes with 20£ and when I ask sales team to apply one more discount they say in EE only one discount can be applied, if that's the case then how I am able to apply multiple discounts above?

I like monthly contract over yearly contract and therefore wanted to go with EE One plan.

Re: EE Multiple Discounts Are Possible

Ali_A — Sat, 22 Mar 2025 11:18:40 GMT

Hi @Rky

If multiple ineligible discounts are applied at checkout, the order will fail.
It will be cancelled / rejected at time of processing, and you'll be sent an email requesting to call in to discuss the options.

Ali

Re: EE Multiple Discounts Are Possible

Rky — Sun, 23 Mar 2025 16:15:42 GMT

No, that's not the case because this is official way of placing order.

Re: EE Multiple Discounts Are Possible

Matt_124 — Sun, 23 Mar 2025 16:59:39 GMT

The order could still be rejected at the end of the process as detailed by @Ali_A.

I have personally experienced this with a SIM in the past.

Re: EE Multiple Discounts Are Possible

Chris_B — Mon, 24 Mar 2025 08:21:53 GMT

@Rky It’s only an application for an order it doesn’t have to be accepted.

Re: EE Multiple Discounts Are Possible

Rky — Thu, 27 Mar 2025 07:48:46 GMT

Believe me, order is getting accepted. Many people confirmed this. This is official process so no chance of rejection.

By the way, the original post was about when online multiple discounts can be applied then why sales team says no we can’t apply more than, I am waiting for response on this.

Re: EE Multiple Discounts Are Possible

Matt_124 — Tue, 01 Apr 2025 19:46:57 GMT

Did you get an update on this?

Interested to see what response you received when trying to process this.