How does one feedback experience of using Passkeys on the EE website with video?

Daza1911 — Thu, 27 Mar 2025 19:29:29 GMT

I have recently moved from BT to EE and found it is good that EE is using Passkeys. I also have to say not so good they are still using SMS 2FA!

But the implementation of Passkeys does seem unfinished. Is there any way to feedback my experience including a video taken at the time showing the areas that would benefit from improving?

Thank you in advance.

Re: How does one feedback experience of using Passkeys on the EE website with video?

Leanne_T — Fri, 28 Mar 2025 11:54:00 GMT

Hi there @Daza1911

Thanks for coming to the community and letting us know you have this feedback.

You can send this to me in a private message and I will share the feedback with the relevant team.

Thanks very much.

Leanne.

topic How does one feedback experience of using Passkeys on the EE website with video? in EE app and website

How does one feedback experience of using Passkeys on the EE website with video?

Re: How does one feedback experience of using Passkeys on the EE website with video?