https://community.ee.co.uk/t5/EE-app-and-website/Billing-can-t-get-in/m-p/1519414#M62627 <P>Keep saying account is closed&nbsp;</P> Mon, 24 Mar 2025 22:51:17 GMT Fannin-1958 2025-03-24T22:51:17Z https://community.ee.co.uk/t5/EE-app-and-website/Billing-can-t-get-in/m-p/1519414#M62627 <P>Keep saying account is closed&nbsp;</P> Mon, 24 Mar 2025 22:51:17 GMT https://community.ee.co.uk/t5/EE-app-and-website/Billing-can-t-get-in/m-p/1519414#M62627 Fannin-1958 2025-03-24T22:51:17Z https://community.ee.co.uk/t5/EE-app-and-website/Billing-can-t-get-in/m-p/1519564#M62675 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4552327">@Fannin-1958</a></SPAN></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>It sounds like it may be trying to pick up an old account that is no longer active.</P> <P>If you give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call, they'll be able to bring up your account and make sure everything is set up correctly for your account so you can view it.</P> <P>Michael</P> Tue, 25 Mar 2025 09:52:51 GMT https://community.ee.co.uk/t5/EE-app-and-website/Billing-can-t-get-in/m-p/1519564#M62675 Michael_D 2025-03-25T09:52:51Z