topic Re: Cant log on to my app in EE app and website

Cant log on to my app

Homeboy24 — Thu, 13 Mar 2025 17:43:15 GMT

I'm new to ee and I'm trying to set up my app but I can't even log on, it say there is an error and to try again ?????

Re: Cant log on to my app

Michael_D — Fri, 14 Mar 2025 08:32:35 GMT

Hi @Homeboy24

Welcome to the community.

What error are you seeing when you try to login to the EE app?

Are you able to login through the EE website?

Michael

Re: Cant log on to my app

Homeboy24 — Fri, 14 Mar 2025 12:55:18 GMT

It says "sorry there seems to be a problem"

Cant do it on website either says same thing

Sent from Outlook for Android<>

Re: Cant log on to my app

Leanne_T — Fri, 14 Mar 2025 16:16:24 GMT

Thanks for trying this for us @Homeboy24

If you get the error using the app and website, please call us on 150 and our tech guides can get this fully looked into for you and help you get access to the account.

Thanks 🙂

Leanne.