topic Hi in EE app and website

Hi

Tindo1970 — Wed, 05 Mar 2025 22:14:24 GMT

Re: Hi

Tindo1970 — Wed, 05 Mar 2025 22:17:15 GMT

I have a problem I phoned abroad with direct calls ,I didn't know that it was not allowed and it was expensive and was charged a lot of money and my line was cancelled and not working right now .What can I do assist me please

Re: Hi

Michael_D — Thu, 06 Mar 2025 08:33:36 GMT

Hi @Tindo1970

Welcome to the community.

I know it can be a shock when your bill is higher than expected.

If you line has been suspended, I would recommend speaking to our customer service guides, who can look at the bill and discuss any options that they may have for you.

If you do need to call abroad in the future, you can find more information on the call costs and available on add-ons on our Calling Abroad page.

Michael