https://community.ee.co.uk/t5/EE-app-and-website/I-am-struggling-to-stay-logged-in/m-p/1507088#M61865 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4698210">@Naywainwright</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>What are looking to purchase? Have you tried opening a new web browser after removing cookies and cache, and logging into your EE account?&nbsp;</P> <P>Speak soon.</P> <P>Leanne.</P> <P>&nbsp;</P> Fri, 14 Feb 2025 09:40:45 GMT Leanne_T 2025-02-14T09:40:45Z https://community.ee.co.uk/t5/EE-app-and-website/I-am-struggling-to-stay-logged-in/m-p/1507025#M61855 <P>Hello I can log in to my account however whenever I go to upgrade or buy something from the shop it tells me that it can not log me in and to co tinge to purchase what I was purchasing however the option to purchase is only available if I already have an account</P> Fri, 14 Feb 2025 06:07:16 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-am-struggling-to-stay-logged-in/m-p/1507025#M61855 Naywainwright 2025-02-14T06:07:16Z https://community.ee.co.uk/t5/EE-app-and-website/I-am-struggling-to-stay-logged-in/m-p/1507088#M61865 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4698210">@Naywainwright</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>What are looking to purchase? Have you tried opening a new web browser after removing cookies and cache, and logging into your EE account?&nbsp;</P> <P>Speak soon.</P> <P>Leanne.</P> <P>&nbsp;</P> Fri, 14 Feb 2025 09:40:45 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-am-struggling-to-stay-logged-in/m-p/1507088#M61865 Leanne_T 2025-02-14T09:40:45Z