topic Re: App not working for data sharing in EE app and website

App not working for data sharing

Carpetgee — Tue, 11 Feb 2025 08:57:29 GMT

Carpetgee — Tue, 11 Feb 2025 08:59:03 GMT

When I try to share data all I get is a blank grey screen

Leanne_T — Tue, 11 Feb 2025 10:46:41 GMT

Thanks for coming to the community 🙂

Have you tried deleting and re-installing the app? How long ago did you last gift data?

Thanks.

Leanne.

Carpetgee — Wed, 12 Feb 2025 15:01:30 GMT

I gift data every month. Most features of the app work. But when I click on gift data I get this grey screen.

Katie_B — Wed, 12 Feb 2025 16:42:14 GMT

Thanks for getting back to us @Carpetgee.

I'd recommend giving us a call if this is still not working.

The team will be able to look into this further for you and help complete your data gift.

Katie