https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1505576#M61772 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4692861">@Kezza38</a></SPAN>.</P> <P>Welcome to the EE community, and it's fantastic to hear that you're looking to upgrade your phone / plan soon, too.&nbsp;</P> <P>Have you had a chance to try this through a different device or browser, as well as clearing your cookies and cache?</P> <P>Also can you see the rest of your account details such as you bill when you try to log in?<BR />Peter</P> Mon, 10 Feb 2025 10:50:05 GMT Peter_W 2025-02-10T10:50:05Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1505448#M61741 <P>Hi I've been trying to upgrade and every time it says your having technical issues.</P> Mon, 10 Feb 2025 04:43:40 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1505448#M61741 Kezza38 2025-02-10T04:43:40Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1505576#M61772 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4692861">@Kezza38</a></SPAN>.</P> <P>Welcome to the EE community, and it's fantastic to hear that you're looking to upgrade your phone / plan soon, too.&nbsp;</P> <P>Have you had a chance to try this through a different device or browser, as well as clearing your cookies and cache?</P> <P>Also can you see the rest of your account details such as you bill when you try to log in?<BR />Peter</P> Mon, 10 Feb 2025 10:50:05 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1505576#M61772 Peter_W 2025-02-10T10:50:05Z