https://community.ee.co.uk/t5/EE-app-and-website/EE-APP/m-p/1502187#M61544 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4467647">@RobskiStaffs</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Now that you've registered a different email address, our <A href="https://ee.co.uk/contact-ee" target="_blank">Customer Service team</A> should be able to check everything from our side and try to link your accounts.</P> <P>Chris</P> Fri, 31 Jan 2025 17:29:40 GMT Christopher_G 2025-01-31T17:29:40Z https://community.ee.co.uk/t5/EE-app-and-website/EE-APP/m-p/1502142#M61543 <P>In short, I left EE and came back 4 weeks later. I cannot now use the app with the same number.</P><P>&nbsp;</P><P>Just get account closed message. EE associate says I can't use it without a different email address.&nbsp; Even then, as soon as I put my number in, I get an Account Closed message.</P><P>&nbsp;</P><P>How do I use the APP now please. Anyone had similar?</P> Fri, 31 Jan 2025 15:37:13 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-APP/m-p/1502142#M61543 RobskiStaffs 2025-01-31T15:37:13Z https://community.ee.co.uk/t5/EE-app-and-website/EE-APP/m-p/1502187#M61544 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4467647">@RobskiStaffs</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Now that you've registered a different email address, our <A href="https://ee.co.uk/contact-ee" target="_blank">Customer Service team</A> should be able to check everything from our side and try to link your accounts.</P> <P>Chris</P> Fri, 31 Jan 2025 17:29:40 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-APP/m-p/1502187#M61544 Christopher_G 2025-01-31T17:29:40Z