https://community.ee.co.uk/t5/EE-app-and-website/MyEE-account-doesn-t-work-at-all/m-p/1501750#M61529 <P>Even though I have an active EE SIM plan, I am unable to do anything on the website, I don't even see my plan or subscription</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="haydarustek_0-1738247307650.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/36717iB8C74DA4C0BDE648/image-size/medium?v=v2&amp;px=400" role="button" title="haydarustek_0-1738247307650.png" alt="haydarustek_0-1738247307650.png" /></span></P><P>Actually I have an active SIM plan</P><P>------------------</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="haydarustek_1-1738247384510.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/36718iE257BEB7EDE11BD7/image-size/medium?v=v2&amp;px=400" role="button" title="haydarustek_1-1738247384510.png" alt="haydarustek_1-1738247384510.png" /></span></P><P>---------------------------------------</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="haydarustek_3-1738247697322.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/36720i633DB628B5F457DB/image-size/medium?v=v2&amp;px=400" role="button" title="haydarustek_3-1738247697322.png" alt="haydarustek_3-1738247697322.png" /></span></P><P>the screen I see when I clicked option to Add Another Product</P><P>when I try to add my SIM plan by act</P> Thu, 30 Jan 2025 14:35:39 GMT haydarustek 2025-01-30T14:35:39Z https://community.ee.co.uk/t5/EE-app-and-website/MyEE-account-doesn-t-work-at-all/m-p/1501750#M61529 <P>Even though I have an active EE SIM plan, I am unable to do anything on the website, I don't even see my plan or subscription</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="haydarustek_0-1738247307650.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/36717iB8C74DA4C0BDE648/image-size/medium?v=v2&amp;px=400" role="button" title="haydarustek_0-1738247307650.png" alt="haydarustek_0-1738247307650.png" /></span></P><P>Actually I have an active SIM plan</P><P>------------------</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="haydarustek_1-1738247384510.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/36718iE257BEB7EDE11BD7/image-size/medium?v=v2&amp;px=400" role="button" title="haydarustek_1-1738247384510.png" alt="haydarustek_1-1738247384510.png" /></span></P><P>---------------------------------------</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="haydarustek_3-1738247697322.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/36720i633DB628B5F457DB/image-size/medium?v=v2&amp;px=400" role="button" title="haydarustek_3-1738247697322.png" alt="haydarustek_3-1738247697322.png" /></span></P><P>the screen I see when I clicked option to Add Another Product</P><P>when I try to add my SIM plan by act</P> Thu, 30 Jan 2025 14:35:39 GMT https://community.ee.co.uk/t5/EE-app-and-website/MyEE-account-doesn-t-work-at-all/m-p/1501750#M61529 haydarustek 2025-01-30T14:35:39Z https://community.ee.co.uk/t5/EE-app-and-website/MyEE-account-doesn-t-work-at-all/m-p/1501776#M61533 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4681156">@haydarustek</a>&nbsp;</P> <P>Does the EE app work.</P> <P>Thanks&nbsp;</P> Thu, 30 Jan 2025 16:17:10 GMT https://community.ee.co.uk/t5/EE-app-and-website/MyEE-account-doesn-t-work-at-all/m-p/1501776#M61533 Northerner 2025-01-30T16:17:10Z https://community.ee.co.uk/t5/EE-app-and-website/MyEE-account-doesn-t-work-at-all/m-p/1501795#M61534 <P>Hi, Northerner</P><P>Thank you for your reply. An EE Guide resolved my issue. Now I am able to see and manage my plan on MyEE account.</P> Thu, 30 Jan 2025 16:52:24 GMT https://community.ee.co.uk/t5/EE-app-and-website/MyEE-account-doesn-t-work-at-all/m-p/1501795#M61534 haydarustek 2025-01-30T16:52:24Z