https://community.ee.co.uk/t5/EE-app-and-website/Sorry-couldnt-find-any-recommendations/m-p/1501639#M61516 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1667671">@Spiderleon007</a>&nbsp; Have you tried your online account? </P> <P>&nbsp; &nbsp; Have you &nbsp;tried clearing your browser history and cookies?&nbsp;</P> <P>Not sure what being a 11 year customer has got to do with it. &nbsp;</P> Thu, 30 Jan 2025 07:52:44 GMT Chris_B 2025-01-30T07:52:44Z https://community.ee.co.uk/t5/EE-app-and-website/Sorry-couldnt-find-any-recommendations/m-p/1501624#M61515 <P>Been trying to upgrade to an S25 ultra but get the above message. App says I'm eligible and my contract ends 26th Feb 2025 but there are simply no options available.....I cant even switch to a sim only plan. I've recently taken out a second contract for my step daughter. So you were happy for me to have a second line but not happy for me to upgrade?.......11 years a loyal customer</P> Thu, 30 Jan 2025 01:44:41 GMT https://community.ee.co.uk/t5/EE-app-and-website/Sorry-couldnt-find-any-recommendations/m-p/1501624#M61515 Spiderleon007 2025-01-30T01:44:41Z https://community.ee.co.uk/t5/EE-app-and-website/Sorry-couldnt-find-any-recommendations/m-p/1501639#M61516 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1667671">@Spiderleon007</a>&nbsp; Have you tried your online account? </P> <P>&nbsp; &nbsp; Have you &nbsp;tried clearing your browser history and cookies?&nbsp;</P> <P>Not sure what being a 11 year customer has got to do with it. &nbsp;</P> Thu, 30 Jan 2025 07:52:44 GMT https://community.ee.co.uk/t5/EE-app-and-website/Sorry-couldnt-find-any-recommendations/m-p/1501639#M61516 Chris_B 2025-01-30T07:52:44Z