topic Re: Tests going to wrong phone in EE app and website

Tests going to wrong phone

Profile closed — Mon, 13 Jan 2025 23:25:50 GMT

Hi I have a couple of lines on my account and I’m getting texts for order, bills etc going to the wrong phone I’ve got my phone number on my account and it’s on the EE app but still everything is still going through to my other phone. If I order something the delivery code comes through to my phone.

Re: Tests going to wrong phone

Christopher_G — Tue, 14 Jan 2025 09:39:37 GMT

Hi @Profile closed

Welcome to the community.

If you have a chat with our Mobile Care team, they'll be able to check and correct the contact number on your account from our end.

Chris