topic Re: Assign friendly name to each plan on an account in EE app and website

Assign friendly name to each plan on an account

coordinated — Wed, 08 Jan 2025 10:43:24 GMT

Hi, all

Is it possible to assign a friendly name to each plan/SIM on your account? I appreciate that the app can be permitted to match your contacts to fill in friendly names and photos, but those don't persist on the web site - and it's still not obvious from a list of mobile numbers which device a number belongs to (phone, watch, tablet etc).

EE developers: would it be possible to replace the unhelpful ("SIM 25GB 24m £12 T" and "Paired Watch SIM 1m £7") with text of the account holder's choosing (e.g. "Fred's phone", "Wendy's watch", "Tim's tablet")?

Thanks,
Steve

PS Apologies - I'm suspect this has already been asked, but I couldn't find it with a search of the forum.

Re: Assign friendly name to each plan on an account

Peter_W — Wed, 08 Jan 2025 13:00:22 GMT

Good afternoon @coordinated.

Welcome to the EE Community 😊

We don't have any way to assign separate labels to the lines on your account bar it reading your contacts like you mentioned.

I can certainly pass this on as an idea to look at in the future though, as I can se why this would be handy!

Peter

Re: Assign friendly name to each plan on an account

coordinated — Wed, 08 Jan 2025 13:49:03 GMT

Thanks for the swift reply, Peter - and for passing on the feature request 🙂

This would also save the app having to prompt for permissions to access all of the contacts on my phone, which I'd rather not do when I only need to describe 5 numbers (and in a style of my choosing) ... and which doesn't feel in the spirit of the GDPR.

(If the app is going to keep doing this, it would be helpful if it at least read the contact's field descriptor assigned to the number – like "iPhone" or "Watch")

Re: Assign friendly name to each plan on an account

Peter_W — Wed, 08 Jan 2025 14:06:15 GMT

Thanks again for these suggestions @coordinated.

I've passed this feedback on now, and whilst I can't guarantee it's something that will be possible, I definitely see how this could be useful.
Peter