topic Re: Unable to gift data in EE app and website

Unable to gift data

Jb248 — Fri, 13 Dec 2024 06:42:24 GMT

Unable to share data on a shared plan. It has said that it will be fixed for over 2 weeks now. It's not my app as I've a different device and the website via laptop.

Any ideas when this will be fixed?

Re: Unable to gift data

Leanne_T — Fri, 13 Dec 2024 10:37:46 GMT

Hi @Jb248

Thanks for coming to the community.

Do you get an error message when you try gifting data in your EE app and account online?

Have you reported the data gifting not working to our technical support guides?

Speak to you soon.

Leanne.