topic Re: Re: Recurring payment in EE app and website

Re: Recurring payment

VitoColeroneVie — Thu, 21 Nov 2024 13:13:25 GMT

Hi,

I can't get to the payment confirmation page, it's been like this for 2 months, could you guys fix this?

Re: Re: Recurring payment

Leanne_T — Thu, 21 Nov 2024 15:03:01 GMT

Hi there @VitoColeroneVie

Thanks for coming to the community 🙂

Are you using a UK credit/debit card?

Have you tried another web browser?

Thanks.

Leanne.

Re: Re: Recurring payment

VitoColeroneVie — Thu, 21 Nov 2024 16:49:42 GMT

Hi Leanne,

Thanks, I switched to a Visa Card from Revolut and got through. I was using a MasterCard from Chase UK, not sure why it is a problem now as previously it was fine.

Best wishes,