https://community.ee.co.uk/t5/EE-app-and-website/Chat-with-us-option-on-the-app-isnt-working-or-has-ridiculous/m-p/1471801#M59620 <P>Chat with us option on the app isnt working or has ridiculous wait times.</P><P>I have been trying to discuss an upgrade option with is unclear online,with someone since yesterday evening. A message was posted to advice I would be put through to a guide, regardless of the 6 messages I have posted up since, I am still waiting for a simple acknowledgement.</P> Sat, 09 Nov 2024 15:22:11 GMT Becky108 2024-11-09T15:22:11Z https://community.ee.co.uk/t5/EE-app-and-website/Chat-with-us-option-on-the-app-isnt-working-or-has-ridiculous/m-p/1471801#M59620 <P>Chat with us option on the app isnt working or has ridiculous wait times.</P><P>I have been trying to discuss an upgrade option with is unclear online,with someone since yesterday evening. A message was posted to advice I would be put through to a guide, regardless of the 6 messages I have posted up since, I am still waiting for a simple acknowledgement.</P> Sat, 09 Nov 2024 15:22:11 GMT https://community.ee.co.uk/t5/EE-app-and-website/Chat-with-us-option-on-the-app-isnt-working-or-has-ridiculous/m-p/1471801#M59620 Becky108 2024-11-09T15:22:11Z https://community.ee.co.uk/t5/EE-app-and-website/Chat-with-us-option-on-the-app-isnt-working-or-has-ridiculous/m-p/1471862#M59621 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3247113">@Becky108</a>&nbsp;</P> <P>Have you tried calling EE on 150.</P> <P>The message system might be busy.</P> <P>Thanks&nbsp;</P> Sat, 09 Nov 2024 18:24:48 GMT https://community.ee.co.uk/t5/EE-app-and-website/Chat-with-us-option-on-the-app-isnt-working-or-has-ridiculous/m-p/1471862#M59621 Northerner 2024-11-09T18:24:48Z